Friday, September 07, 2007

My Loyalty is with Maggie Moo's...

I took a trip to Capital Blvd one day with my mom because she needed to visit the Sprint store. When we got there, the store was a little crowded and I knew there would be a little wait. I was in the mood for something sweet and remembered that there was an ice cream shop in the shopping center and decided to go there. I asked my mom if she would like anything, and she decided on vanilla ice cream with walnuts and hot fudge. So, I left her in the Sprint store and walked around to the Cold Stone ice cream parlor. When I entered the parlor, I noticed that only two people were placing an order, so I figured I would be out of there pretty soon. I stood in line patiently waiting my turn while looking at the flavors available. I didn't see vanilla, but noticed they had "Sweet Cream." As I waited, two guys came in and stood in line behind me.
As I wait, a girl comes out from the back room, walks to the counter, looks at me and says, "May I help you?" Here is the conversation that follows:

Me: "Hello. Is the sweet cream anything like vanilla?"
Ice Cream Girl: "Yes."
Me: "Ok, I'll have the sweet cream with walnuts and hot fudge."
Ice Cream Girl: "Ok, so you want sweet cream with nuts and hot fudge."
Me: (pause, blank stare) "Yes"
Ice Cream Girl: "What kind of nuts do you want?"
Me: (pause, blank stare) "What kind of nuts do you have?"
Ice Cream Girl: "We have peanuts, walnuts, and pralines."
Me: "I want walnuts."
Ice Cream Girl: "Ok, so you want sweet cream with walnuts and hot fudge?"
Me: (pause, blank stare, ready to make my own ice cream) a forced "Yes."
Ice Cream Girl: "Ok."
Me: "And, I would like a Cherry Cheeseshake."
Ice Cream Girl: (blank stare) "So, you want two things?"
(Snickers coming from the guys behind me that makes me realize it's not just me...)
Me: (eye squint, deep breath) "Ummmm...yeah, I believe that makes two."
Ice Cream Girl: "Ok."

So, she proceeds to make the sweet cream with the walnuts and hot fudge. I'm watching her closely due to the way the converstation went. As she's fixing this order, another girl comes out from the back. The girl fixing the order asks the other girl if she would make me a scoop of cherry cheesecake ice cream.

Me: "No, I want a Cherry Cheeseshake. See, like up there on your menu."
New Ice Cream Girl: "Oh no. I hate making milkshakes. What size do you want?"
Me: (a little nervous as I point to the size I'd like) "That one."

The new ice cream girl goes off to make the milkshake while my eyes glance back and forth between the two to make sure they are giving me what I asked for. So, the regular ice cream girl finishes my mom's order and motions for me to come down to the register to pay. I walk to the register and she rings me up and gives me my total. I pull out my bank card (since I never carry cash on me) with the VISA logo and hand it to her.

Ice Cream Girl: "Oh, we don't take these."
Me: (blank stare with a hint of disgust) "You don't take what?"
Guy behind me to Ice Cream Girl: "I doubt that's a Food Stamps Card."
His Friend: "And even if it was, when did you all stop taking Food Stamps?"
(Laughter from me and the two guys, blank stare from the ice cream girl)
Ice Cream Girl: (Takes a double look) "Oh, ok, we DO take these."
Me: "Ummmmm....yeah and so does everyone else."

So, she finishes my transaction when here comes new ice cream girl handing me two large milkshakes.

Me: "Ummmm...I only ordered one."
New Ice Cream Girl: "Oh, yeah, well, I made too much, so I'm just giving you all of it."
Me: "Ummmmmm...ok."

So, I take the second milkshake and chalk it up to payment for my experience. There were a few folks sitting outside enjoying the weather. I found an older lady and asked her if she'd like a cherry cheesecake milkshake. She happily accepted and I went on my way back to the Sprint store.

This just lets me know that my loyalty remains with Maggie Moos.

2 Comments:

At 5:51 PM, Blogger UmmAminahHonest said...

OK, So it's not just me that recieves jacked up service.

 
At 12:11 AM, Blogger Saraax said...

oh my god, Hilarious!!! New ice cream girl is gonna cost the company lots of money if she keeps THAT up!! lolol

 

Post a Comment

<< Home